JACELTD in Kingston Jamaica invites you to apply for the position of Site Technical Advisor. If you have the necessary qualifications, you will be responsible for providing process support, guidance, training and mentorship to call center management to have direct impact with our front line agents.
• 2 + years of Retail Sales and/or Marketing experience required
• 3 + years of direct customer contact program experience such as sales and retention, product support, customer service or partner program
• 2 + years call center support experience preferred
Technical aptitude or a background in tech support is a plus.
• Bachelor’s degree preferred.
Send resume to LJOHNSON@JACELTD.COM